1

Screenshot of issue

Capture a screenshot of the issue, making sure to redact any sensitive information.

2

Steps to reproduce

Document the exact steps needed to reproduce the issue.

3

System Information

Retrieve system information from: Cursor > Help > About

4

VPN/Proxy Status

Note if you’re using a VPN or proxy like Zscaler.

5

Console Errors

Check developer tools console errors: 1. Open developer tools via: Cursor > Help > Toggle Developer Tools 2. Click Console 3. Look for any related errors

6

Logs

Access logs through one of these methods:

On Windows, find logs at:

C:\Users\<your-user-name>\AppData\Roaming\Cursor\logs

Or open logs folder via:

  • Ctrl + Shift + P (command palette)
  • Type and select Developer: Open Logs Folder

Alternatively, view logs in: Cursor > Terminal > Output > select Window or other Cursor options

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