Billing cycles run monthly or annually, starting on your subscription date. Teams accounts are charged per seat with pro-rated billing for new members.
Teams accounts charge per seat (one per Team member). When adding members mid-cycle, you’re only charged for their remaining time. If a member has used any credits and is removed, their seat remains occupied until the end of the billing cycle - no pro-rated refunds are given. Team admins can manage seats through the dashboard.
Update payment method, company name, address, and tax information through the billing portal. We use Stripe for secure transactions. Changes only affect future invoices, we cannot modify historical invoices.
Cancel your subscription through the Billing and Invoices page by clicking “Manage Subscription” the “Cancel subscription” button. Access continues until the end of your current billing period.